Tethering, once a pricey optional extra, is now supported by most UK networks on all but their most basic tariffs. Throw in excellent coverage and connectivity, and BT Mobile is the best network out there for families. BT Mobile review: Low prices and family-friendly features. Low prices, family-friendly features and much more Mobile phones.
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Our Rating. What do you get? See related. Best pay-as-you-go SIM deals: Best SIM-only deals: Scorching hot SIM-only tariffs for January. Read more Reviews. Mobile phones. Monthly fee BT Broadband customer. Great Value Starter Plan.
Tariffs and plans
BT 4G Coverage and Network Review
We regularly survey thousands of mobile phone customers so we can tell you exactly how BT Mobile compares to other mobile phone providers. Before signing up for a new phone deal, read our review of BT to see how it did in our regular mobile phone satisfaction survey. In our latest survey we spoke to more than 3, real customers from 13 of the biggest phone providers including EE, O2, Vodafone and Three. They told us exactly what they thought of their phone company, from the customer service on offer to the value for money they get.
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What’s the best mobile network for me?
BT Mobile is a virtual provider, which means it doesn't have its own phone network. Instead it uses another providers' infrastructure — in this case EE's - and offers 2G, 3G and 4G coverage. To check coverage where you live, use our free interactive coverage map. Simply enter your postcode into the map and it will tell you how good EE's signal is in your area, as well as comparing it with the other providers.
BT Mobile mainly sells SIM-only deals that you use with your own handset, although it does also sell a small range of top-end smartphone contracts as well.
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You can also add bundles of extra data or minutes and can pay more to get faster 4G download speeds up to 60Mbps rather than 30Mbps. Find out how customers rate BT as a broadband provider. Customers can make free use of BT's 5m wi-fi hotspots and can avoid nasty bills by capping their monthly spending. And you can watch the BT Sport app on your phone if you sign up for a package with a 6GB or higher data allowance.
If you need any help or advice then you need to get this via its website or by calling BT customer services on or from your BT Mobile. Telecoms regulator Ofcom regularly publishes information on the number of complaints it gets about the main mobile providers. In its latest report, covering the final quarter of October to December , BT Mobile was the joint most complained-about pay-monthly mobile provider along with Vodafone.
In this period it generated 11 complaints per , customers, more than double the industry average five per , customers. In comparison, Tesco Mobile generated the lowest rate of complaints, with fewer than one per , customers.
Network Speeds and Frequencies
Read in-depth reviews of all the major phone networks in our mobile phone providers guide. We don't take advertising and we buy all the products that we test ourselves.
In this guide 13 articles. Put us to the test Our Test Labs compare features and prices on a range of products.